Shipping information
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How quickly can I get my order and how much will it cost ?
We only ship your order once all the payment and delivery details have been approved.
We offer a free shipping for all products.
Orders within the EU typically arrive within 2 business days.
Orders outside the EU may take 2 to 7 business days, depending on the destination.
You can track the progress of your order using the Order History tab in your account.
Any delivery date or time specified by us is an estimate only, and we will not be liable for any loss or damage suffered by you resulting from any delays in delivery.
Which country/region can you deliver to?
We currently ship to the following countries: Australia, Austria, Bahrain, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Saudi Arabia, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom and United States.
If you would like to inquire about delivery to another country/region please contact our Customer Service by email at customercare@scabal.com.
What are the cut-off dates for Christmas deliveries?
To ensure your gifts arrive in time for the holidays, please place your orders by the following dates:
Stock Orders:
US: 16th of December
Europe, UK, Switzerland: 18th of December
Made-to-Order Items:
US: 27th of November
Europe, UK, Switzerland: 2nd of December
This allows sufficient time for production and delivery before the 24th of December.
How will my order be packed?
Your order will be delivered in one of our boxes designed to accommodate Scabal products. In the case of jackets and suits, these will be dispatched hanging on a hanger and a suit bag specifically designed for transportation.
Where is my order?
A confirmation email containing your order details and number will be sent to you once your order has been placed.
Once your order has been shipped, we will send you an email confirming the shipping details, with a tracking number.
You can check the status of your order by visiting "Orders History" on your Scabal account to view your order and delivery status.
If you haven't received your order within the specified delivery period please contact our team by e-mail: customercare@scabal.com. If you prefer, you can use our concierge service to help you.
What duties and taxes will I have to pay?
All orders shipped in the European Union are already inclusive of VAT by default. For orders outside European Union we include Duties
We are happy to assist you
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If you cannot find the answer to your question, please feel free to ask our customer service department using the form below: